🚀 TCCS—Shaping Canberra’s Future with Essential City Services
Welcome to another 60-second Government Department Overview—this time, we’re shining a spotlight on the Transport Canberra and City Services Directorate (TCCS). If you’re keen to understand how Canberra keeps its roads smooth, its buses running, and its urban spaces vibrant, then read on! This article covers who TCCS is, what they do, and why you might consider them your next career destination. ✨
AT-A-GLANCE:
Name of Department / Council: Transport Canberra and City Services (TCCS)
Location: Canberra, Australian Capital Territory, Australia
CEO: David Pryce (Director-General)
Total Revenue: Approximately $857.4 million in 2023–24
Total Number of Employees: 2,451
DID YOU KNOW? ⚡
TCCS takes care of more than 5,900 lane-kilometres of roads, plus 3,000 kilometres of footpaths and cycling routes, so you can move around the city safely and easily. They also manage everything from waste and recycling to Canberra’s library services and the city’s electric bus rollout. Busy? You bet!
THE QUALIFICATION, CERTIFICATIONS, TRADES, PROFESSIONS, WORK EXPERIENCES & SKILLS MOST SUITED TO
Top 5 academic qualifications most suited:
Certificate/Diploma in Horticulture – for tree planting and parkland upkeep
Certificate/Diploma in Civil Construction – helps with roads, bridges, and urban infrastructure
Bachelor of Business or Commerce – handy for financial management, budgets, and cost analysis
Bachelor of Environmental Management – vital for climate initiatives, zero-waste strategies, and resource recovery
Master of Public Administration/Policy – excellent for leadership roles in policy-making and public service
Top 5 certifications most suited:
Project Management (PMBOK/PRINCE2) – TCCS juggles many infrastructure projects
Work Health and Safety Certification – critical for safe operations across maintenance and transport
Traffic Management & Control Accreditation – ensures the smooth flow of vehicles on roads
Contract Management Certification – managing vendors, large-scale services, and operational contracts
ITIL or ICT Service Management – useful for digital platforms like the new MyWay+ ticketing system
Top 5 trades / professions most suited:
Electricians/Technicians – install/maintain electric bus charging infrastructure and streetlights
Mechanical Fitters/Bus Mechanics – maintain Canberra’s diverse bus fleet, including electric models
Horticulturists/Gardeners – beautify parks and maintain Canberra’s urban forest
Truck/Heavy Vehicle Operators – handle waste trucks, road maintenance vehicles, and more
Project Engineers – design and oversee major infrastructure (roads, depots, stormwater systems)
Top 5 skills most suited:
Project Coordination – multiple initiatives run concurrently
Customer Service – from libraries to bus stops, TCCS supports the public directly
Stakeholder Engagement – collaborating with other government agencies and local businesses
Data Analysis – informing route planning, budgeting, and operational improvements
Strategic Thinking – planning for growth and major infrastructure upgrades
Top 5 work experiences most suited:
Local Council or Public Sector Roles – familiarity with government frameworks and processes
Transport/Logistics – for bus operations, scheduling, and community transport management
Utilities or Infrastructure Projects – experience with public-facing capital works and contract oversight
Community-Facing Services – valuable for libraries, sporting facilities, and events management
Sustainability Projects – applying hands-on experience in waste reduction or environmental protection
THE KEY FACTS
Name of Department: Transport Canberra and City Services (TCCS)
Name of CEO: David Pryce (Director-General)
Location: Canberra, ACT, Australia
Year Founded: 2016 (in its current structure)
Main Mission and Purpose:
TCCS delivers safe, inclusive, and accessible services to shape a liveable and sustainable Canberra. For example, more battery electric buses mean a lighter carbon footprint and improved community well-being.Main Duties:
Overseeing public transport (buses + light rail)
Managing roads, footpaths, and stormwater
Operating waste and recycling services
Maintaining parks and libraries
Delivering major infrastructure projects
Real-World Example: Their new Woden Bus Depot—designed to charge electric buses—shows their forward-thinking approach to greener transport.
Key Projects, Strategic Priorities, and Future Plans:
Zero-Emissions Fleet: Phasing in electric buses by 2040 or sooner
Food Organics and Garden Organics (FOGO): Diverting even more waste from landfill
Enhanced Infrastructure: Road upgrades, path improvements, and local shop renewals
Digital Transformation: Rolling out the MyWay+ ticketing system for easier passenger journeys
THE EMPLOYEES & REVENUE
Total Number of Employees: 2,451
Total Number of Employees at Each Pay Level:
Administrative Officers: 334
Bus Operators: 932
Capital Linen Service Officers: 64
Executives: 30
General Service Officers & Equivalent: 522
Information Technology Officers: 1
Professional Officers: 61
Rangers: 5
Senior Officers: 354
Technical Officers: 75
Trainees & Apprentices: 18
Transport Officers: 55
(These add up to 2,451 in total.)
Salary Bands: From around $59,990 at junior levels through to approximately $241,931 at executive levels
Average Salary in the Directorate: Varies across classifications, e.g., Bus Operators average around $87,000, Senior Officers around $149,000, and Executives around $241,000
Total Revenue: $857.4 million in 2023–24
Average Revenue per Employee: Approximately $350,000
GETTING A JOB AT TCCS
Use keywords like “Bus Operator,” “Senior Infrastructure Engineer,” “Project Officer,” “Transport Planner,” and “Librarian” in your job searches. Here’s what else to know:
Most sought-after academic subjects
Certificate / Diploma Level: Civil Construction, Horticulture, Project Administration, Community Services
Bachelor / Master Level: Engineering (Civil, Mechanical), Environmental Science, Business, Data Analytics
PhDs: Urban Planning, Environmental Policy, Transport Engineering
Likely in-demand trades & professions
Heavy Vehicle Mechanics, Electricians, Gardeners, Carpenters, and more—especially those who can work on large-scale public services.
In-demand work experience
Government contract management, large-scale operations, policy writing, community outreach, and complex project delivery.
Skills likely to get you hired
Soft Skills: Communication, Teamwork, Adaptability
Technical Skills: GIS/Data Analysis, Fleet Maintenance, Contract & Procurement
General Skills: Budgeting, Customer Service, Basic Project Administration
Hobbies/Interests that align with TCCS
Gardening/Environmental Volunteering: Helps with city presentation and horticultural projects
Cycling/Pedestrian Advocacy: Understands active travel and helps shape better city design
Tech/Coding: Useful for data analysis and supporting next-gen ticketing
DIY Projects: Relevant for facility maintenance roles
Want more information on this organisation?
Contact:
Website: Transport Canberra and City Services
Current Job Vacancies: Jobs ACT
Phone: 13 22 81
Email: tccs.customerservice@act.gov.au
Address: Dame Pattie Menzies Building, 16 Challis St, Dickson ACT 2602
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DISCLAIMER
The information provided in this article is for informational purposes only and is based on publicly available information, including annual reports. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information on this article. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this article.